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Onboarding process

Get fully onboarded on tex.tracer platform with extensive tutorials

Gouree Moog avatar
Written by Gouree Moog
Updated over a week ago

You have already got an invitation from your client to join the tex.tracer platform and create your free account?

Perfect!

To make the onboarding process easier, we prepared an onboarding masterclass for you in which we cover:

  1. Introduction of tex.tracer.

  2. How to process orderlines: only for partners who receive orders from clients.

Intro

We live in a world where laws and regulations on transparency are introduced, and consumers demand product information. Gathering all the data can be overwhelming, that is why tex.tracer simplifies this process for you by helping the client to comply with laws and regulations, reducing workload, and building future-proof supply chains.

tex.tracer collects data from primary source to avoid fraud. That is why it is crucial for you as a supply chain partner to join the platform and provide the data yourself which is securely stored on our private blockchain technology.

There is already an established international network of more than a fifteen hundreds of registered partners. With this easy-to-use platform, you can upload data via desktop or using a mobile device.

Step 1. Create your account

Start by creating your account including uploading your certificates and company pictures step by step.

Step 2. Process orderlines

This step is only applicable to the supply chain partners receiving orders directly from the client (retailer/brand). If you do not receive the orders directly, move to the next step.

Step 3. Order evidence

To authorise the step you are responsible for, you need to upload the order evidence and approve the order evidence uploaded by the prior supply chain partner. Learn how to do it with the video below:

Additional details we want to emphasise:

  • The brand is obliged to comply with the EU law to be transparent and gather the data.

  • The platform is available in multiple languages.

  • The account is completely free for the supply chain partners.

  • Academy of tex.tracer is completely free and there are articles, manuals, tutorials, and chat available in multiple languages.

  • Technical support provided by tex.tracer team is free.

  • The data in the platform is stored securely in the private blockchain and is only visible to you and your client.

By now, if you followed all the tutorials, your account is fully set up and ready to be used daily! Thank you for your ongoing collaboration with us for better transparency.

If you have any questions, take a look at our Academy and find relevant answers.


Need more help? You can get in touch with us via chat or contact us via email at [email protected].


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