Once a brand has uploaded orders on tex.tracer, they can be assigned to an agent, importer or contractual partner (Tier 1 supplier). Sometimes it may happen that these partners do not have complete insights into the supply chain and that's where delegated partners can help.
When an orderline is delegated to you, you will receive an email to complete the supply chain from [email protected]
Create supply chain
On the Orderlines page, under the Pending tab, you will see the delegated order. Click on the Complete button to start creating the supply chain.
In the bulk select modal, select the orders you would like to create the supply chain for and click on Create. You are able to create supply chains in bulk.
The Create supply chain modal opens with a template supply chain. Steps that have been customised by your client are shown in beige, and these cannot be changed.
You can now create the supply chain.
Add a step: is a step not in our template supply chain? Simply click on the ‘+’ to add a step within the chain and select a process from the drop-down menu.
Move a step: when the order of the steps is different for your supply chain, you can change the order of the steps by holding on to a step and moving it to the left or to the right.
Add a supply chain: we allow you to add up to 5 parallel supply chains to the main supply chain. It is perfect to add trims, accessories or different fabrics or materials. Move over a step and click on Add Chain to add a new parallel chain.
Delete a step: To delete a step, you can hover over the step and click on the bin icon. The step has been deleted!
Assign a step to a supply chain partner. Click on the step to open your list of suppliers. Click on the correct supply chain partner to assign them to the step. If your list is empty or if your supply chain partner is not yet invited to tex.tracer, you can invite your supply chain partner by clicking on the Invite New button.
Invite your supply chain partners: Fill in the required information, such as their company registration number, company name, location and details of the contact person. Click on the Send invite button to invite the new supply chain partner. The supply chain partner will receive an email from tex.tracer to create their free account. The newly invited supply chain partners will be added to the list, and you can select the new partner.
Add a reference: While assigning a step to the supply chain partner, you can add a reference to help the partner in the supply chain understand what order or product this supply chain is linked to. The order number you receive from your clients may not resonate with the order number you have for the orders with your supply chain partners.
Continue to assign your supply chain partners to steps in the supply chain until each step has a green dot.
Only if all steps have been assigned can you can confirm the supply chain.
Edit supply chain
To edit the already created supply chain, go to the Verification in progress tab and click on the expand button. You can reorder, add or delete a step, or change the supply chain partner by clicking on the edit button. Always confirm the changes made.
Need more help? You can get in touch with us via chat or contact us via email at [email protected].